Refund Policy
Before purchasing, please check whether a refund is available for each product or service.
Paying with Card (Stripe)
The fee charged by the card service provider is non-refundable. Therefore, if you request a refund for a payment made with a card, the refund will not include the fee charged by the card service provider.
To clarify: You receive the original payment amount*, minus the non-refundable fee.
1.5% + 1.80 SEK for standard European Economic Area cards
Consumer cards issued by Visa and Mastercard. All cards issued by American Express, Discover, Diners Club, Maestro, Cartes Bancaires, UnionPay1.9% + 1.80 SEK for premium European Economic Area cards
Commercial, corporate or business cards issued by Visa and Mastercard2.5% + 1.80 SEK for UK cards
3.25% + 1.80 SEK for international cards
Paying with Swish (Swedish Citizens)
You receive the original payment amount* on the product or service.
Paying through Invoice (for Companies)
You receive the original payment amount* on the product or service.
* If a deposit is associated with a specific product or service, it is non-refundable.
Last update: 22nd of March 2024