Refund Policy

Before purchasing, please check whether a refund is available for each product or service.

  • Paying with Card (Stripe)

    The fee charged by the card service provider is non-refundable. Therefore, if you request a refund for a payment made with a card, the refund will not include the fee charged by the card service provider.

    To clarify: You receive the original payment amount*, minus the non-refundable fee.


    1.5% + 1.80 SEK for standard European Economic Area cards
    Consumer cards issued by Visa and Mastercard. All cards issued by American Express, Discover, Diners Club, Maestro, Cartes Bancaires, UnionPay

    1.9% + 1.80 SEK for premium European Economic Area cards
    Commercial, corporate or business cards issued by Visa and Mastercard

    2.5% + 1.80 SEK for UK cards

    3.25% + 1.80 SEK for international cards

  • Paying with Swish (Swedish Citizens)

    You receive the original payment amount* on the product or service.

  • Paying through Invoice (for Companies)

    You receive the original payment amount* on the product or service.

* If a deposit is associated with a specific product or service, it is non-refundable.


Last update: 22nd of March 2024